Explain how knowledge management systems

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Reference no: EM132282746

1. Why should managers pay attention to business processes? What are the benefits of using information systems to support business processes, including those for customer relationship management and supply chain management?

2. Explain how knowledge management systems can help a business gain strategic-advantages. 

3. Consider the three dimensions of trustworthiness (ability, benevolence, and integrity). Which of those dimensions would be most important when deciding whether to trust your boss? What about when deciding whether to trust a friend? If your two answers differ, why do they?

Reference no: EM132282746

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