Explain how does the degree of customer contact relate

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Q. Explain how does the degree of customer contact relate to the kinds of skills needed by service workers and the degree of training they need?

Q. During change, it is not the time to be impressive. It is about being connected and letting people know the progress of the change. This helps people not to be fearful. Illustrate what examples of vocabulary can you imagine of which are simple, compassionate and clear?

Reference no: EM1391328

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