Explain how a balanced scorecard is used by a firm

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Reference no: EM132321887

Question

Please explain and provide examples

A Balanced Scorecard is used by a firm to measure progress

in each of four areas:

financial

customer perspective

internal-business-process

learning-and-growth

Assume you own a small business with eight employees. It can be a service business or a product-producing business, your choice. describe the four measures listed above and then, for your business, give us an example of each measure you might use to track your business process, and indicate why you chose that particular measure.

The response paper should be in APA format, double spaced, hand-written, numbered pages, with a cover page and references.

Reference no: EM132321887

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