Explain honestly what can and cannot be done for client

Reference no: EM133716338

Question

A client is new to the psychiatric unit and saying loudly he wants to go home right now. He comes to stand at the nursing station and using rude language, asks to speak to the person in charge. What are the best was to de-escalate the client's anger?

1. Allow the client some space so the client feels safe

2. Use a loud voice so the client can hear directions

3. Role-model calm, controlled behavior

4. Explain honestly what can and cannot be done for a client

5. Tell client that being rude will not get a response

6. Speaking quietly, ask the client to move to a quiet are where the client can talk about concerns.

Reference no: EM133716338

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