Explain gestalt theory and demonstrate how theory assists

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Question 1: A Security Services company is designing an intranet system to ensure that sales staff always have the most up-to-date information on products and special offers, and have immediate access to insurance quotations. Give a root definition for this system using the CATWOE elements

Question 2:

You have been assigned responsibility for designing the user interface of a new version of the Kenya Revenue Authority web facility that is used by taxpayers to make their income tax returns online. You suspect that different taxpayers use the online tax return in a number of quite distinct ways. How might you investigate this, and how could you communicate your findings to the development team?

Metaphors convey an abstract concept in a more familiar and accessible form. The desktop metaphor has been used successfully for operating systems. However, other metaphors have been developed for specific types of applications. With the aid of relevant examples of application areas and familiar knowledge, explain any five of these metaphors.

Explain Gestalt theory and demonstrate how this theory assists in system interfaces development.

Discuss any four main groups of techniques used in knowledge representation for adaptive help system.

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