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Explain general purpose of conducting a root cause analysis

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Reference no: EM132938752

Question A. Explain the general purpose of conducting a root cause analysis (RCA).

1. Explain each of the six steps used to conduct an RCA, as defined by IHI.

2. Apply the RCA process to the scenario to describe the causative and contributing factors that led to the sentinel event outcome.

Reference no: EM132938752

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