Explain expectancy theory

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1. Explain Expectancy Theory as we discussed it in class (do not go out on the internet and copy a bunch of stuff about “valence” ...we didn’t talk about valence in class). Include how this fits into our model of performance at the beginning of Chapter 16, and how we know that this is a multiplicative model rather than an additive one. Needs to be at least a paragraph.

2. If you had the task of starting a computer electronics manufacturing firm how might you go about building a culture around quality both internally with the workers and outside the company with the general public? This question assumes you are not operating a business-to business firm or supply chain company.

3. Why may using the six sigma methodology be a bad idea at times? How can a firm decide when to use it? What about a 7th sigma? How many products would we have to produce to realize a single failure? How do we know?

Reference no: EM132262509

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