Explain Customer Relationship Management

Assignment Help Marketing Management
Reference no: EM132436307 , Length: 13

PUTTING IT ALL TOGETHER The conference is moving into coming to a close. Over the past several weeks, you and your colleagues have developed most of the components of a Marketing Strategy. Now it is time to put the pieces together into a final draft. THE PLAN SO FAR Using this template, complete your Final Plan which should include the following:

  • Objectives & Mission Statement
  •  Target Market
  • Competition
  • Product/Service Features
  • Core Strategy
  • Marketing Mix: Communications & Promotion
  • Pricing Strategy

THE FINAL COMPONENTS: Take the content you have already written in previous weeks and add the following components to create your final plan:

1. Abstract, Introduction, Conclusion, Update your Reference List

2. Channels of Distribution: Specify the type of distribution channel you will use and include rationale.

3. Customer Relationship Management -Detail how you will incorporate CRM into your plan. Be sure to include a discussion on the role of technology that will be used to support your CRM.

Your assignment should contain a cover page, an abstract page and a reference page in addition to the body. The body of the paper should be 10-12 pages in length - starting with a brief one paragraph introduction and ending with a short conclusion. The entire submission will be 13-18 pages in length.

Reference no: EM132436307

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