Explain concepts of quality-productivity-customer service

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Reference no: EM133615249

Question

Explain the concepts of quality, productivity and customer service are critical for professionals to use in the field of human services???Share a time when you experienced deficiency in one of these areas, whether as an employee or as a customer.

Have you ever experienced "the difficult customer"? Share about how you managed this situation. If not, share about a time you observed this type of interaction and how it was handled.

Reference no: EM133615249

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