Explain characteristics and skills of leaders

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Reference no: EM132985734

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Internal customer service has a significant impact on external customer service. Leaders are the main factors that impact the organization's culture, employee satisfaction, and internal customer service.

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List and explain some characteristics and skills of leaders that create positive and satisfying internal customer service. Share an example of a time you or someone you know worked in a positive environment. If you do not have an example, research an organization that focuses on internal customer service to provide better external customer service and share their approach.

Reference no: EM132985734

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