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Explain business process reengineering

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Reference no: EM132776706

1. Evaluate an industry using Porter's Five Forces: WalMart or Amazon

2. Explain Business Process Reengineering & Customer Relationship Mgmt.

3. How can a company use Porter's value chain analysis to measure customer satisfaction?

4. Explain customer relationship management systems and how they can help organizations understand their customers

Reference no: EM132776706

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