Reference no: EM133637336 , Length: word count:1500
Artificial Intelligence and Machine Learning in IT
Assessment - The AI/ML Technologies and Issues in Business
Task
Your third assessment requires you to read the supplied business case and understand the problem of the business so that you, as the subject matter expert in Machine Learning will write a report to highlight potential AI and ML related issues and explore the trending technologies in AI and ML which can help solve the business problems.
Assessment Description
This report will be based on your learning and research of AI/ML issues related to ethical, privacy and security etc., as well as exploring trending technologies in AI/ML to address the business problems in the business case provided below. You will not only need to understand the basic machine learning algorithms and applications, but also its ethical, privacy and security issues when choosing and implementing the trending technologies to support the business.
Learning outcome 1: Explain artificial intelligence algorithms in information technology
Learning outcome 2: Analyse machine learning and common algorithms
Learning outcome 3: Explore supervised and unsupervised machine learning algorithms
Instructions Business Case
YourSuperStore is a market leader in grocery retail. It has over 2000 stores nationwide covering most of the major cities. It is becoming more and more important to fulfill people's daily grocery needs. Due to the significant growth of the business. The old Loyalty Program that has over 3 million members, is no longer suitable to support the business. The board has decided to implement a new Loyalty Program (hint: it is like "Everyday Rewards" in Woolworths) to advance the business in various areas:
- Customer retention
- Marketing communications
- Predictive analytics (cross-selling and up-selling)
- Fraud detection
AI and Machine Learning are rapidly transforming many industries including grocery retail. YourSuperStore's competitors have quickly made the move to invest in trending AI technologies. To retain its market-leading position, the business would like to incorporate machine learning into the new Loyalty Program.
The CEO has appointed you as the subject matter expert in Machine learning knowing the algorithms and applications to conduct research to highlight the potential issues and explore trending technologies in AI/ML for the Loyalty Program.
Report
Before project can be initiated, you are required to conduct research and write a report to cover:
- Executive summary
- Objectives
- Business problems
- Benefits of AI/ML
- Trending AI/ML related technologies to support below areas respectively for the Loyalty Program:
- Customer retention
- Marketing communications
- Predictive analytics (cross-selling and up-selling)
- Fraud detection
- Potential ethical, privacy and security issues
- Positive and negative impacts these issues could bring to the business and the Program
Referencing
Add your references (at least 3) on the last page using any professional and consistent styling.