Explain any five actions you will undertake

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Nairobi county hospital is a 50 bed hospital located Ruaraka, Kasarani area. Due to competition the hospital is facing a lot of competitive pressure. To survive the top management needs to establish and maintain a competitive advantage against other health care providers. The strategy is to improve the quality of its services. The administrators have decided to engage a consultant to improve total quality in all aspects of the hospital.

As a consultant explain the methods you will use to assess the quality of health services as your first assignment

Explain any five actions you will undertake/propose in order to improve the quality of the health services in this hospital

Reference no: EM132737454

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