Explain also support your answer with examples

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Q. Could a service firm use a production-line approach or self-service design also still keep a high customer focus (personal attention)? Explain also support your answer with examples.

Q. His laptop is perfectly reliable except for two parts: its microchip, which has a failure rate of one in every twenty hours of operation; also its battery, which has a failure rate of one in every ten hours of operation. Also, on average battery will wear out in five hours, with a standard deviation of 30 minutes. Assuming which a new battery has just been installed, illustrate what is probability which battery will perform reliably during a one-hour exam

Reference no: EM1376870

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