Experience part of the firms culture

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Its all about customer service that makes or breaks a firm. We have all have stories to tell bout our experiences - some good and some bad. Under the umbrella of the Service Culture - tell your audience about the one experience you always remember - was it goo or bad. What made it that way and were you satisfied in the end. Was your experience part of the firms culture or did you get them on a bad day?

Reference no: EM132240438

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