Experience differentiation

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Reference no: EM13161009

Experience Differentiation

A) isolates the consumer from the delivery of a service

B) is an extension of product differentiation in the service sector

C) uses only the consumer’s senses of vision and sound

D) keeps consumers from becoming active participants in the service

E) is the same as product differentiation, but applied in the service sector

Reference no: EM13161009

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