Reference no: EM133032319

The Client Experience

Assignment Overview
Social workers are often engrossed in providing quality of care, managing caseloads, attending meetings, collaborating on projects, conducting interviews, leading interventions, and working closely with clients, but the perspective of the client may be lost in the busy day of the social service provider. To better understand the agency experience, this assignment will give you the opportunity to view the agency from the client's perspective.

By successfully completing this assignment, you will demonstrate your proficiency in the following EPAS and general practices:

Competency 1: Demonstrate Ethical and Professional Behavior.

C1.GP.A: Make ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to context.
Related Assignment Criteria:

1. Obtain site supervisor's written permission to complete assignment during practicum hours.

4. Explain how the National Association of Social Workers Code of Ethics can be applied to support clients served at your practicum site.
C1.GP.C: Demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic communication.
Related Assignment Criteria:

1. Obtain site supervisor's written permission to complete assignment during practicum hours.
Competency 2: Engage Diversity and Difference in Practice.
C2.GP.A: Apply and communicate understanding of the importance of diversity and difference in shaping life experiences into practice at the micro, mezzo, and macro levels.
Related Assignment Criteria:

2. Describe the waiting room/lobby and front office personnel, including observations about client and staff diversity.
Competency 3: Advance Human Rights and Social, Economic, and Environmental Justice.
C3.GP.A: Apply their understanding of social, economic, and environmental justice to advocate for human rights at the individual and system levels.

Related Assignment Criteria:

3. Analyze how the waiting room/lobby impacts the dignity and worth of the client.

4. Explain how the National Association of Social Workers Code of Ethics can be applied to support clients served at your practicum site.
C3.GP.B: Engage in Practices That Advance Social, Economic, and Environmental Justice.
Related Assignment Criteria:

2. Describe the waiting room/lobby and front office personnel, including observations about client and staff diversity.

3. Analyze how the waiting room/lobby impacts the dignity and worth of the client.

4. Explain how the National Association of Social Workers Code of Ethics can be applied to support clients served at your practicum site.

Assignment Description
In this assignment, you will experience a social work agency or organization by imagining and reflecting on the client's perspective. These reflections will be based on an on-site observation of a social work agency or organization.