Expected number of customers

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A company has to decide among three processes that makes the same product but with different capacities, to implement next fall.

The information on the processes are:

Process 1-Fixed Cost $20,000, Variable Cost $12

Process 2-Fixed Cost $15,000, Variable Cost $16

Process 3-Fixed Cost $12,000, Variable Cost $20

The company estimated the demand to be between 700 and 1200 products. Using a graph, explain which process should the company select.

b. JACPR Inc. is a company that operates with two servers. An average of 8 customers per hour arrive from outside at server 1, and an average of 15 customers per hour arrive from outside at server 2. Interarrival time are exponential. Server1 can serve at an exponential rate of 20 customers per hour, and server 2 can serve at an exponential rate of 30 customers per hour. After completing service at server 1, half of the customers leaves the system, and half go to server 2. After completing service at server 2, 0.75 of the customers complete service, and 0.24 return to server 1.

i. What fraction of the time is server 1 idle?

ii. Find the expected number of customers at each server.

iii. Find the average time a customer spends in the system.

iv. How would the answer to parts 1-3 change if server 2 could serve only an average of 20 customers per hour?

Reference no: EM131040068

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