Reference no: EM133505656

Executive leadership at a mid-sized Winnipeg-based hospital has seen a gradual trend of increased turnover and absenteeism, along with more frequent and severe complaints made by patients towards staff. Other issues identified by leadership includes decreased staff morale, lowered physician satisfaction, and ongoing concerns with leadership's effectiveness. Despite increased wages from the applicable collective agreements, these trends have continued. Executive leadership has invited you to speak with them about contracting with the hospital to help resolve these issues.

Challenge: Identifying the root cause creating poor morale, turnover, and attendance issues. What intervention actions will you recommend improving the situation.

Question 1: What will you do as an external OD consultant?

- Accept the meeting request from the potential client?

- Implement the process of OD? Ensure appropriate analysis of each step is completed

- Suggest an interventional approach by first describing the four Interventional approaches, and then suggest specific actions and the reasons why those actions were taken

Question 2: How will you determine the success of the OD initiative?