Excuses that sound like objections are often called

Assignment Help Operation Management

Reference no: EM132096983

1. Excuses that sound like objections are often called what?

scape goats

smoke screens

dead give aways

ignore markers

2. The same objections are rarely heard from customer to customer. They are usually unique and specific to each different customers.

True

False

3. Tom Owens has made a presentation to his prospect, Zero Enterprises. No matter how he has tried to move the call forward, he has been unable to, despite Zero telling him they like what they hear. It is likely that Tom is encountering

Passive Resistance

Forceful Resistance

Active Resistance

None of the above

4. Which of the following is considered ":bad" objection?

the one that pertains to prices

the one that you hear over and over again

5. Which one of the following is NOT a common reason that a prospect will use an excuse?

they are embarrassed

they are not the financial decision maker

they are greedy

they are "closed" and dont like to share

6. All of the following are true statements about objections, except which one?

they show what the prospect is thinking

they are a sign to close the sale

they are very real to the prospect

they reveal specifically what you must overcome

Reference no: EM132096983

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