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Examples of products made in japan or western europe

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Reference no: EM132811592

EXERCISES

1. Give one or more examples of products made in Japan or Western Europe that are superior in quality to U.S.-made products. How do you explain this difference?

2. Illustrate how the TQM concept can integrate design, engineering, manufacturing, and service.

3. Explain why quality should be better by following the TQM concept than in a system that depends on final inspection.

4. What common elements or principles can you identify among (1) the Baldrige criteria and (2) Deming, Juran, and Crosby?

5. Describe how increased market share and profitability might result from improved quality.

6. Select one staff department (e.g., accounting, finance, marketing services, human resources) and describe how this department can deliver quality service to its internal customers.

Reference no: EM132811592

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