Reference no: EM132292018
1. When would the indirect approach be a better choice for your message?
When you wish to take a more formal approach with the audience
When you want to have more time to develop the message
When it is critical the audience immediately understands your needs
When your audience will not understand your request with context
When the audience is likely to comply with your request
2. A message that only hints at why you are writing is a(n)_____.
implicit request
direct request
formal request
persuasive request
goodwill message
3. Which of the following is an example of a routine business request?
Asking your manager to grant you the leave which he had cancelled earlier
Explaining a travel expense to the accounting department
Persuading a client to postpone a project so that your company can take the job
Asking your team leader to extend the project deadline
Persuading your team leader to le you work in a flexible schedule
4. Routine business messages_____.
require you to persuade your audience
necessitate thinking about how to prevent your audience from being upset
can be very lengthy and quite complicated
are never challenging to write
require that you be clear, complete, and respectful
5. When using for-your-information messages, who is likely to gain the most benefit from the message?
The organization
The sender
The receiver
Those who receive a blind carbon copy
Both the sender and the receiver