Examining organizational effectiveness

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Reference no: EM132801508

1) When examining organizational effectiveness, the presenting (initial) problem is:

A Always the most important problem facing the organization

B Never the real problem

C Usually very specific

D Often a symptom of an underlying problem

2) Which question should the Organizational Development practitioner address first when developing a diagnostic relationship ?

A Who will have access to the data?

B Why are we doing this?

C How will the project Proceed?

D Who has political clout?

3) Which of the following is a design componet relevant for group level systems?

Goal Clarity

Group Norms

Task Structure

All of the above

B & C

4) All data collection methods can be difficult to code and interpret EXCEPT which of thefollowing?

Interviews

Observations

Surveys & Questionnaires

Unobstrusive measure

5) Which of the following is true regarding organizational diagnosis?

it is a collaborative process

the term is used more broadly than a medical definition would suggest

it does not necessarily assume there is a problem with the organization.

all of the above

a & B

Reference no: EM132801508

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