Reference no: EM133355329

Question: Examine the behaviors presented in the selected scenario. Apply the IDEAL problem-solving process to the scenario.

Here's scenario:

A new CEO, Melissa Anderson, met with her leadership team to emphasize the importance of trust within their positions and to reiterate the need for the team to demonstrate trust throughout the company. Employee morale had been quite low for some time due to a lack of trust in leadership and the staff feeling unsupported. After recent layoffs and the changing of CEOs, morale hit an all-time low. After the meeting, Melissa met privately with Connie Maddox, who is an employee working under one of Melissa's direct reports, an executive team member named Rajantiben Patel. Melissa and Connie had a full discussion about moving Connie into an office with a window, a privilege typically reserved for employees at the executive director level and above. After the meeting, Connie went directly to human resources (HR) to tell them that the CEO had approved her transition into a window office and HR needed to handle the move. The HR executive went immediately to Rajantiben and asked him if he knew about the move and if he had authorized it. Rajantiben had not heard anything about it, but he disclosed to the HR executive that he had recently been told by another member of the team that Melissa and Connie seemed to be meeting alone in Melissa's office a lot lately. This same team member shared that she overheard Connie having a hushed conversation in the break room during which she was bragging to another coworker about how she was going to "take full advantage of the dirt" she had on Melissa for as long as she could. This team member had expressed concerns to Rajantiben that Connie was getting special treatment because of whatever secrets she knew about the CEO's personal life. When the HR executive addressed Melissa, she said, "Look, I authorized it, so there is no need to discuss anything further!" The HR executive and Rajantiben were concerned, but they were not sure there was anything they could do.