Examine a local healthcare organization

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Reference no: EM133317555

Assignment:

From the concepts learned during the course operations management particularly patient flow, present a paper that explores and applies the relevant tools and techniques to address two common operating issues presented below.

Identify the key contributing factors, and give due consideration to possible second-and third-order effects. Where possible, examine a local healthcare organization; maybe include interviews with organizational leaders and managers, examining issues and challenges, and analyzing data, for example.

Issue 1: A hospital's imaging and laboratory department turn-around-times for providing results are not meeting the needs of the clinical staff (physicians and nurses).

Issue 2: The E.R. staff feels like they are "pushing" admissions to the intensive care and medical-surgical units and that nursing staff in these units are reluctant to accept new patients. The ICU and M.S. nurses counter that they "pull" admissions when they can, except when the census is high and staffing is tight.

Reference no: EM133317555

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