Everyone involved in hotel business should know well

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Reference no: EM132167361

1. Identify the five most important topics that everyone involved in the hotel business should know well. Explain your rationale. Discuss three major pitfalls of the hotel business and make recommendations for avoiding (or at least mitigating) them.

2. A financial scandal in American International Group, Inc. (AIG). Explain following:

1. How did it affect society?

2. Did something good come out of the situation?

3. Can it be prevented? How?

3. Briefly compare the following early contingency theories:

a. Fiedler’s LPC contingency model

b. Fiedler’s cognitive resource theory

c. Hersey and Blanchard’s situational leadership theory

Reference no: EM132167361

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