Evaluating and validating training

Assignment Help HR Management

Reference no: EM13740953

Barbara Maddock, the Director of Information Technology, stopped you on your way to lunch to inquire about ways to evaluate some training. She is planning some training in the area of providing better customer service in the technical support center. You had to rush off to a meeting, so you told her that you would send her a memo outlining some ways to evaluate the training.

Write a brief memo explaining the major concepts of evaluating and validating training to the Barbara Maddock, the Director of Information Technology.

Be sure to explain the concepts in such a way that someone without a comprehensive background in training will understand the ideas and be able to apply them. (If you must use training jargon, be sure to provide an explanation).
Address the 4 levels of evaluation
You should include an example to help demonstrate each level.
At least 2 pages

-Must include include running head, title page, abstract, and reference page all in APA fomat

-In text citations and references must be in APA format

Reference no: EM13740953

Questions Cloud

Educational and career path planning : Research suggests that people who articulate their goals, either by telling someone else or writing them down, tend to be more likely to achieve them. Do you have short- and long-term SMART goals that are guiding your educational and career path p..

Cause a shift in the production possibilities curve : Identify the two events that can cause a shift in the Production Possibilities curve.

How is motion involved in formation : How is motion involved in formation? Include a description of other bodies directly involved with their formation (such as asteroids, comets, and other planets).

Effect change the firms employment and capital stock : Consider a firm for which production depends on two normal inputs, labor and capital, that are not perfect complements. Initially the firm faces market prices of w = 10 and r = 8, for labor and capital. These prices then shift to

Evaluating and validating training : Write a brief memo explaining the major concepts of evaluating and validating training to the Barbara Maddock, the Director of Information Technology.

Money performing-store of value and standard of value : Your article shows money performing (or failing to perform) at least one of the following functions: (a) medium of exchange, (b) store of value, or (c) standard of value. Which one of those functions does it show? The event may have occurred in the p..

How much long-term debt does the firm have : Teakap, Inc., has current assets of $ 1,456,312 and total assets of $4,812,369 for the year ending September 30, 2006. It also has current liabilities of $1,041,012, common equity of $1,500,000, and retained earnings of $1,468,347. How much long-t..

Understanding of maslow hierarchy of needs : Your supervisors have come to you and told you that they want to have a better understanding of Maslow's Hierarchy of Needs. Their reasoning is to have a better understanding of where the workers who report to them are coming from in this hierarch..

Create a total of two business-quality posters : Create a total of two business-quality posters that can be created on paper or by using a software application (Microsoft®Office Suite). Creativity is encouraged. Be sure that the posters represent the following

User Account

All Pages