Reference no: EM132984323

Evaluating a training program according to your needs Case:

Black Taxi is the largest taxi firm in North America. It operates in the western United States and provides services to 40 states, connecting every major port on the East Coast. In addition, it provides services to the east through its 4 main terminals in Indiana, Ohio, Pennsylvania, and Virginia. It also operates in key northern and southern corridors, connects to the Mexican and Canadian rail systems, and is the only taxi line serving all six Canadian terminals. The Taxi line carries a large number of people of various ethnic origins. Black Taxi has been cataloged as one of the most recognized taxi lines according to TAXIN magazine. In an attempt to improve 70% of its speed and precision in arrival at their destinations, Black Taxi plans to install computers and GPS in the vehicles , which could offer your drivers a greater ability to communicate and locate units.

a. How would you carry out the analysis process and the needs assessment of this company?

b. Examines the scope of the driver training needs assessment.

c. Identify which needs assessment methods apply to this case.

d. What do you understand is the need for training for these employees?

e. How would you conduct a needs assessment to determine what types of training drivers need to effectively use the new system?

Identification of the company

Justification for training

Scope of training

Purpose of the training

Contents:

Needs assessment and analysis process of this company

Scope of the needs assessment

Methods that apply to needs assessment

Conclution