Evaluate uniteds response to dave carrolls request

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Assignment:

Questions:

1- Evaluate United's response to Dave Carroll's request. What was their biggest mistake and how they could have prevented it?

2- Why was this video seen by so many people so quickly?

3- In general, how should corporations prepare for the challenge posed by user-generated content and other material disseminated on social media?

Reference no: EM133296681

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