Evaluate typical business from four distinct perspectives

Assignment Help Operation Management
Reference no: EM131138128

Traditionally, a balanced scorecard (BSC) is used to evaluate a typical business from four distinct perspectives: customers, internal business processes, learning and growth, and financial results. However, the BSC model can be adapted and applied to other domains such as logistics. Select a global courier delivery services company (such as FedEx or DHL), research and describe their BSC in the context of logistics (or propose a BSC in the event you are unable to find any useful information).

Reference no: EM131138128

Questions Cloud

Draw risk profile for the optimal decision strategy : Francisco and Priya have developed an innovative new product and applied for a patent for it. They estimate that there is an 80% chance that their patent will be approved by the US Patent Office. Use a decision tree to determine what Francisco and Pr..
Most customer relationship management systems : Most Customer Relationship Management Systems which tie a customer to their preferences, purchases, acquaintances, etc, is what type of database structure?
Medical equipment manufacturer : Robert Klassan Manufacturing, a medical equipment manufacturer, subjected 100 pacemakers to 5,000 hours of testing. Halfway through the testing, 5 pacemakers failed. What was the failure rate in terms of the following: Percentage of failures? Number ..
Variables is at the core of quality management : Which of the following variables is at the core of quality management?
Evaluate typical business from four distinct perspectives : Traditionally, a balanced scorecard (BSC) is used to evaluate a typical business from four distinct perspectives: customers, internal business processes, learning and growth, and financial results.
Define quality in reflective manner using the knowledge : Define quality in a reflective manner using the knowledge you have acquired by taking this unit. Your definition must be backed with a one page blurb explaining the rationales behind your perspective toward quality. This part is completed by developi..
Charts to deemphasize unfavorable data : Is intentionally deemphasizing bad news the same as distorting graphs and charts to deemphasize unfavorable data? Why or why not?
Focus-differentiation strategy-cost leadership strategy : Give one example of a service firm that either uses a focus/differentiation strategy or a focus/cost leadership strategy. Briefly describe the market segment served by the firm. Rate the complexity and rate the divergence of the firm’s service operat..
Improve employee performance in the human resources : What is wrong with this Problem statement? We want to improve employee performance in the Human Resources (HR) department. Rate it on a scale of 1-10, 10 being the best. Give a description of your justification.

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd