Evaluate the training outcomes and support training transfer

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Reference no: EM132293904

Prepare a report (750-1000 words (3-4 double spaced pages) including the following sections:

a. Explain the benefits of the training (Customer service training) by discussing how you would evaluate the training outcomes, support training transfer, and ensure effectiveness of the training.

b. Recommend a training evaluation model (as Kirkpatrick Model) to use for the training and explain your choice.

Note: eg. Customer service training

Reference no: EM132293904

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