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Read the scenario and in a report explain the steps you would take to develop a competent team. Your answers should be based on the information contained in the scenario and what you have learnt in this study unit about team dynamics. Your report should be approximately 3,000 words. It may contain an action plan, sample procedures or other types of documents to explain how you will lead this team. You have recently accepted an employment position with a large, high profile jewellers firm. The organisation manufactures, imports, and repairs jewellery for distribution to its many stores in all states. Your position title is Team Leader of Distribution and Warehousing—a frontline management position. There are 12 team members, from different backgrounds and with differing levels of expertise. Some team members have worked with the organisation and in this division, for a number of years. Other team members are relatively new, while some have worked in other departments/ sections of the organisation before being transferred to your division. The reason for your appointment is that departmental productivity (outputs) has not been meeting the organisation’s expectations. The senior managers of the organisation have identified some problems in the team: communication between team members appears to be strained at times levels of cooperation are falling communication with the other teams within the organisation is not as good as it should be there is no one currently taking on the leadership role prioritisation of tasks appears to occur on an ad hoc basis While each of the team members was selected for their role on the basis of demonstrated skills and expertise, they seem unable to work together effectively. Your initial role, therefore, is that of trouble-shooter, problem-solver and team facilitator. You need to bring this group of people together to form a cohesive, effective and productive team. How will you do this? Explain in logical sequence, what methods you would use to develop the working capacity of your team. Give reason for each of your actions and the expected outcomes. What are the time frames that these actions will occur within? What will you do if these measures do not work? In your report consider: team roles and dynamics the various stages of team development the importance of agreed goals skills/ competency analysis the need to link team’s goals with organisational goals, KPIs and individual performance measures strategies to encourage input into planning and decision-making the need for performance evaluations/ reviews providing praise and constructive feedback reward and recognition diversity constructive conflict trust, reliability, consistency and relationship building the importance of, and appropriate formats for, meetings initiative, responsibility, motivation, delegation the need to monitor, measure and evaluate the team’s development up-line communication the need to develop efficient networks with other teams in the organisation leader as role model.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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