Reference no: EM133090198
Question - PETALING JAYA: Drivers will be able to purchase fuel while still seated in their cars by taking part in a pilot project that uses RFID payment at selected Shell petrol stations. To participate, users will need a car fitted with the Touch 'n Go (TnG) RFID on the windscreen or headlamp.
Users will also have to use the Touch 'n Go (TnG) app and sign up for Activate Fuelling by keying in the default refuelling amount and a six-digit one-time password (OTP). Users will receive a push notification if the activation is successful. According to the Shell executive, the default fuelling amount is required to make a pump reservation and any unused amount will be refunded directly to the eWallet.
To ensure a smooth transaction, users are recommended to activate the RFID repayment prior to visiting the petrol station and ensure their eWallet balance exceeds the default fuelling amount. At the fuelling bay, an overhead scanner will read the radio frequency from the RFID tag and deduct the amount from the TnG eWallet.
The RFID payment will work even if the user's mobile connection is weak though the push notification for the transaction may appear late. Users have to lift the pump within 80 seconds of making the payment, otherwise the pump will be locked and the prepaid amount refunded.
Should this happen, the user will have to move to another RFID-enabled bay to try again. The pilot project started on July 13 to August 12 at five Shell stations at: Bandar Sri Menjalara, Mint Hotel, NKVE Damansara, Taman Connaught and Taman Tun Dr Ismail.
To incentivise users to participate, early adopters will receive a one-time RM20 cashback which will be credited to their eWallet if they refuel at least twice and each transaction is a minimum of RM10. They must also complete a survey, which will be sent to their email, before August 15 to qualify. Users will also earn BonusLink points if they link their BonusLink account to the eWallet.
TheStar Malaysia News, 12th July 2021
Required - Shell Malaysia is introducing new payment system to local users at its petrol stations. Critically evaluate the Shell's adoption of System Development Life Cycle (SDLC) in developing the new payment system based from the news.