Evaluate the role of the mis in facilitating customer

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Reference no: EM133439862

MANAGEMENT INFORMATION SYSTEMS

TASK:

Identify a case study, locally, regionally or internationally of an organization with a management information systems and a web presence. The organization can be from the financial, logistics, education, health, business, and agriculture sectors. You are required to prepare a report by addressing the following questions related to the case study

1) Provide a background of the Case Study.

2) Describe the architecture/capabilities of the MIS used in the organization. Your discussion should include aspects of data collection, storage, processing, presentation, hardware, software and networks.

3) Evaluate the benefits of the MIS and its role in the organization.

4) The impact of MIS on organizations, individuals, and society can be seen in the way it has changed how businesses operate, empowered individuals, and driven societal changes. However, it also brings challenges related to privacy, security, and digital inclusion. Discuss the impact of the MIS on the organization and individuals employees.

5) Organizations should develop robust ethical guidelines, provide training and awareness programs, and foster a culture of ethical decision-making to navigate the complex landscape of MIS in an ethical and responsible manner. Analyze the possible ethical issues related to the MIS.

6) Evaluate the role of the MIS in facilitating customer relationship management in the organization.

7) By leveraging MIS effectively, warehouses can enhance operational efficiency, reduce costs, improve customer service, and drive overall business success. Discuss the role of MIS in warehouse management and decision support systems.

8) Discuss the kinds of innovations that has resulted from the adoption of the MIS. How have the innovations created value to the organization?

9) Organizations often combine multiple approaches to create a unique competitive advantage. The choice of strategy depends on various factors. Discuss the business strategies used by the organization to create competitive advantage.

Reference no: EM133439862

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