Reference no: EM132510923

Vancouver manufacturing Ltd. manufactures a variety of high quality electronic components. Data from the last three months are presented below:

                                                                  July                    August                        September

Direct materials partial productivity       0.76                       0.77                    0.78

Overtime hours worked                         60                            65                    62

Defect rate                                    1.00%                         0.95%                  0.92%

On time delivery                               97.0%                            97.3%                 97.0%

Set up time (average in hours)             5.90                               5.85                    5.80

Number of machine breakdowns                 3                                   2                       2

Downtime (hours)                               15.0                                   11.5                   11.0

Number of products returned                5                                           4                        3

Throughput time (hours)                    10.0                                      9.8                        9.5

• You are the controller for Vancouver manufacturing and you are reviewing the performance over the last 3 months. In addition, the controller notes that the company, although it has many detailed performance measures, is considering implementing a balanced scorecard and asks you to identify the measures you think would be most appropriate to include in the balanced scorecard.

Required:

Question 1: Evaluate the performance of the company and need to make a detailed Balanced Scorecard