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1) Describe how the performance management process is linked to employee selection, training, and development.
2) What sources could be used to evaluate the performance of people working in the following jobs?
a) sales representative
b) TV repairer
c) director of nursing In a hospital
d) HR manager
e) air traffic controller
3) Three types of evaluation meetings are described in this chapter.
A) What different skills are required for each?
B) How can a manager develop the skills needed to conduct a problem-solving type of meeting?
C) Which method do you feel is the least desirable and why?
4) Discuss how you would go about diagnosing an employee's performance problems.
A) List several factors to consider
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