Evaluate the health of the work environment

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Reference no: EM133035456

BSBLDR803 Develop and cultivate collaborative partnerships and relationships

Part A- Multiple Choice Questions

Tick or Circle the most appropriate response

1) To improve productivity, managers should tell employees
a) To communicate only with the bosses
b) To bring new ideas and concepts
c) Not to share information with other employees
d) All of the above

2) Possible causes of poor performance might include,
a) Misunderstood instructions and directions
b) Inadequate training
c) Personal problems not directly associated with work
d) All of the above

3) As a manager how would you monitor operations,
a) Tracking progress
b) Checking compliance
c) Testing policies, procedures and systems
d) All of the above

4) When employee performance processes do not result any improvement, managers issue warnings. Warning procedure may not include,
a) Last performance appraisal
b) A written letter
c) Dismissal
d) Verbal warning

5) Which of the following regarding conflict is not correct?
a) Conflict is bad when it is mishandled
b) Conflict is necessary for change and improvement
c) Conflict is destructive
d) Conflict requires proper management

6) At different levels of organization, there should be processes to ensure that issues raised are resolved promptly or referred. They include,
a) Conducting meetings
b) Distributing newsletters
c) Participating in planned organizational activities
d) All of the above.

7) Information collected needs to be arranged in a suitable format for:
a) Analysis , Interpretation and Dissemination
b) Recording,Interpretation and Dissemination
c) Recording and Dissemination
d) All of the above

8) Sara joins an Australian organization as Occupational health and safety trainer. Her manager advised that the learner group is culturally diverse and majority of them were born overseas. Identify the factor/s that Sara needs to consider,
a) Knowing the audience
b) Sharing the information or instructions that they understand
c) Use easy English and better to avoid terminologies and phrases
d) All of the above

9) Employee motivation is highly important for every organization due to the benefits it's able to bring. Benefits include,

a) Facilitate workers reaching their personal and work goals
b) Greater employee satisfaction
c) Employees can go extra mile if requested
d) All of the above

10) Ensure that computer systems and software programs are used properly
a) Establish libraries of information
b) Set up and maintain filing systems such as filing cabinets
c) All of the Above
d) None of the above

11) Which of the following is NOT a strategic alliance?
a) Joint marketing campaign
b) Cooperative product development
c) Joint venture
d) Merger

12) An alliance between a supplier and a buyer that agree to use and share skills and capabilities in the supply chain, is called:
a) Diversification alliance
b) Shared supply alliance
c) Complementary alliance
d) Vertical integration alliance

13) What is "strategic control"?
a) Control over the production process within an organization, in the sense of determining how the employees of an organization perform their work.
b) The process by which one entity influences, to varying degrees, the behaviour and output of another entity through informal mechanisms.
c) Control over the means and methods on which the whole conduct of an organization depends.
d) Control over the production process within an organization, in the sense of determining how informal practices are performed.

14) If a relationship is important to you and you just want to "hide" your dissatisfaction, you may choose this conflict management style:
a. accommodating
b. withdrawal
c. compromising
d. collaborating
15) The following guidelines can be helpful to initiate a collaborative conflict conversation EXCEPT:
a. State ownership of the conflict.
b. Mentally rehearse what you will say.
c. Take as much time as you need to give your side.
d. Do not blame or ascribe motives.

PART B - Short answer questions:

Question 1. What is the difference between a strategic alliance and long-term agreement with respect to supplier?Give the example of alliance and show how you would measure its performance?

Question 2. Briefly explain integrated stakeholder engagement and its advantages.How to create an effective engagement strategy for partner or a stakeholder?

Question 3. What is collaboration? Explain Digital workplace with example and its benefits.

Question 4. What is the organisation culture? What must strategic leaders do to develop and sustain an effective organisation culture?

Question 5. What help do you need from the organisation to develop your skills, knowledge and capabilities in support of your career plans?

Question 6. Explain genuine shared vision and set of goals across the partnership?To whom will the partnership report? Is there a process to report on progress?

Question 7. List down the various types of resources that you may be required to allocate to your partnership program plan.

Question 8. What are various range of information that needs to be identified while forming partnerships using collaborative and consultative processes.

Question 9. List down various indicators and feedback processes that can be used to evaluate the health of the work environment.

Question 10. List down various principles that need to be ensured while organising and allocating work activities in a cost effective and equitable manner with clear, quantifiable and agreed performance standards.

Attachment:- Develop_and_cultivate_collaborative_partnerships_and_relationships.rar

Reference no: EM133035456

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