Reference no: EM132852077

Please select 1 of the options to solve, provide real-time examples to support your discussion and reference credible sources.

Option 1:

Social media, such as Facebook, is now widespread. Place yourself as a manager that has just received a "friend" request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee?

Evaluate the communication process and understand why feedback is critical in the communication process
Compare and contrast the three primary forms of interpersonal communication and discuss how managers can better manage their effectiveness by managing e-mail communication?
Identify barriers to effective communication and understand communication roles that are most important in facilitating managerial effectiveness

Option 2:

Ginni Rometty is the CEO of IBM. Shortly after taking on the role of CEO and being frustrated by the progress and sales performance, Rometty released a five-minute video to all 400,000 plus IBM employees criticizing the lack of securing deals to competitors and lashed out at the sales organization for poor sales in the preceding quarter. Six months later, Rometty sent another critical message, this time via e-mail. How effective will the video and e-mail be in communicating with employees? How should she follow up to these messages?

Evaluate the communication process and understand why feedback is critical in the communication process
Compare and contrast the three primary forms of interpersonal communication and discuss how managers can better manage their effectiveness by managing e-mail communication?
Identify barriers to effective communication and understand communication roles that are most important in facilitating managerial effectiveness