Reference no: EM133157224
As A Manager how to Evaluate team performance and take necessary corrective action.
BENCHMARKS
1. Address issues or concerns by, eg:
- How a manager can evaluating any problems.
- How to resolving by facilitating constructive discussion between affected groups.
2. Using established communication processes, eg:
- How to provide records of meetings held or discussions undertaken.
3. Addressing any unresolved issues:
- How does a manager addressing unresolved issues from line management or external stakeholders to the team.
- And from team to stakeholders.
4. Provide a summary of the issue and the process which were used to resolve it.
BSBTWK502Manage team effectiveness
About this unit
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.