Reference no: EM131961770
Assignment: LensCrafters Case Study
This assignment requires student complete an analysis of the LensCrafters case from Chapter 6 of the text.Write a six to seven page paper in which you:
1. Evaluate LensCrafters' operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
2. Analyze how operation management activities affect the customer experience. Select two operation management challenges and provide the solutions for confronting them.
3. Examine LensCrafters' value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
4. Determine the different types of performance measurements that can be used to measure LensCrafters' service-delivery system design. Select at least two types that can be applied and provide justifications for the selection.
5. Examine the different types of technologies applied to LensCrafters' service operations and evaluate how the technologies strengthen the value chain.
6. Use at least three quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
• Apply the concept of operations management.
• Compare and contrast the difference between a supply chain and a value chain.
• Analyze the types of measures used for decision making.
• Analyze the five key competitive priorities and their relationship to operations strategy.
• Analyze different types of technology and their role in manufacturing and service operations.
• Use technology and information resources to research issues in operations management.
• Write clearly and concisely about operations management using proper writing mechanics.
What would be your advice
: If you were to advise the policy makers on which action to take, what would be your advice? Show the results graphically with explanation.
|
Record the purchase of the machine
: Springfield Corporation purchases a new machine on March 3, 20X4 for $35,600 in cash. Record the purchase of the machine
|
Identify current association members via social media
: Identify current association members via social media and reach out to them to find out more about their experiences with and benefits of having a membership.
|
What is the book value of the machine
: In the second year, production increased to 19,000 units. Using the units-of-production method, what is the book value of the machine at the end of second year
|
Evaluate lenscrafters operations strategy
: Evaluate LensCrafters' operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
|
Free riding is always problematic
: Housing becomes public good when it is non-excludable and non-rivalrous; that is, the use of others does not reduce the availability and that people cannot
|
Assess two to three clues that may indicate an entrepreneur
: Assess two to three clues that may indicate an entrepreneur is potentially insolvent or approaching insolvency. Then, indicate how the entrepreneur may recover.
|
By how much will becky blooms increase its van account
: Annual insurance on the van is $500. As a result of the purchase, by how much will Becky's Blooms increase its van account
|
Performance of the advertising industry
: Performance of the advertising industry: profits, sales growth, tech innovation, stock and other performance indicators
|