Evaluate fast-food restaurants in terms of Seven QC tools

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Reference no: EM132365535

Assignment -

As you have explored in this course, ongoing challenges in the business environment are mostly attributed to unethical business practices, failure to embrace technology advancements, and stiff competition among businesses. Imagine that you have been appointed as the Chief Compliance Officer of one of the below companies.

You must prepare a presentation for your suppliers regarding your Supplier Code of Conduct.

You may choose the same company you chose for your 1st assignment, BUT the content MUST adhere to THIS assignment rubric/questions. DO NOT use the same content for this assignment as you did for your first assignment, as your paper will be 1) flagged, 2) it will not meet the requirements for this assignment!!

Company List -

Tesla
Wells Fargo
Hilton Hotels
Coca-Cola
Progressive Insurance
L'Oreal Personal Care Products
Uber
Kroger's Grocery
Nike
Northrop Grumman Corporation
Facebook
Starbucks

PowerPoint Presentation - Create a four to six (4-6) slide PowerPoint presentation in which you:

Summarize your chosen company's Supplier Code of Conduct information.

In your own words, explain how each aspect of your Supplier Code of Conduct is committed to ethical business practices and society social responsibility.

Discuss your Company's stance on each of the following areas:

a. Empowering Workers

b. Labor and Human Rights

c. Health and Safety

d. The Environment

e. Accountability

Identify the key ways that your company's Code of Conduct has changed in recent years (i.e. have there been any improvements made).

Examine the manner in which your company's Supplier Code of Conduct helps the organization operate as a socially responsible organization.

Provide detailed speaker notes of what you would say if you were delivering the presentation.

Submit a reference page with at least two (2) quality references from the past 2 years that you have used for this presentation / paper. Note: Wikipedia and other websites do not qualify as academic resources.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the rubric.

Discussion 1 - "Cost of Quality" Please respond to the following:

Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality.
Evaluate the two fast-food restaurants in terms of the "Seven QC tools" discussed in Chapter 15. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale.

Discussion 2 - "Lean Operating Systems" Please respond to the following:

Compare and contrast the lean service system found within Southwest Airlines to a full-service airline such as United Airlines, British Airways, and other large carriers in terms of cabin service, boarding process, baggage handling, and service encounters.
Recommend ways for the airline carriers to improve their lean operation systems in terms of speed and quality while reducing waste and costs. Explain your rationale.

Discussion 3 - Community relations are a large part of business outreach and growing a brand. If you've been to a community event such as a neighborhood festival, charity event, or 5K race, you've seen sponsorship banners and ads. Likewise, you might have seen ads from local businesses in the program at a school concert or other children's event.

Find a business outreach event in YOUR LOCAL community. What business(es) is sponsoring the event? What is the purpose of the event? How do you think this event brings your community together?

Reference no: EM132365535

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