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Questions
1. Give a short summary of the service incident with a brief account of the service failure.
2. Discuss the customer gap in the case: the cause(s) and impacts. Please explain how the customer set his expectation about Porsche.
3. Evaluate the effectiveness of service recovery of Porsche in this case.
4. Suggest appropriate ways to resolve the problem and restore faith of the angry customer.
5. Summarize the learning from the case that can help services marketer better recover service failure and turn challenges into opportunities.
Evaluate and revise ethical issues in visual media communication to improve awareness of social perceptions. You are the campaign manager for a well known.
Which manufactures high-end optical scopes for hunting rifles. LL Company has been in the market for the past 20 years and has decided to diversify by applying their technology to develop a top quality binocular.
Perturbation is a dynamic process where the team members are forced to behave according to the novel situation. It is an over learning concepts where deep knowledge is drawn from motor theory. This approach is influenced two things they are moto..
Write a 1,050- to 1,200-word paper about the relationship between child maltreatment and delinquency. A discussion about the association between child.
Describe something your recently purchase (or plan to purchase) that you needed to get advice about before you purchased this item/product
Determine the impact of alignment within an educational organization of the mission, vision, goals, purpose, and values.
Some clients ask clinicians to share details of their daily life or history. How would you answer these queries?
An analysis of the role of the leader in strategically implementing the approach described above within an organization
question 1a what is meant by lsquohealth risk assessment?b i describe the different ways in which chemical hazards may
Can you think of some other examples of terms you should avoid using to describe different types of family structures?
Do you feel that scientists should be cut out of the policy making process, particularly on environmental issues, when their research is proven and widely accepted and is being ignored and disputed?
Choose two (2) forces of competition that you estimate are the most significant for the corporation you chose. Evaluate how well the company has addressed.
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