Reference no: EM133355521
You have been hired as an external consultant to increase the productivity and reduce the conflict among a team of 20 professionals. The company's HR team has facilitated many exercises and interventions to improve the cohesiveness of the team whose cultural differences are leading to a great deal of the friction and discord.
Each of the team members has an important expertise that fits the needs of the organization, making it nearly impossible to remove any of them. To complete specialized tasks, the team breaks into small groups of 2-4 members.
The team has three months remaining to make a product that is of national importance. The initial deadline was six months, but the first three months were largely lost due to the cultural conflict.
Your analysis should begin with a cultural self-analysis. You will have an opportunity to think through strategies to support the diversity in the community and improve feelings of inclusivity as you evaluate culturally diverse communication and strategies to support cultural empathy to help differentiate and create equality, equity, and justice in the work environment.
After a thorough HR investigation, it has been determined the common theme among most of the complaints and grievances that have led to the productivity issues are centered around the following:
- A perceived lack of understanding and acceptance of some team members' diversity and differences in how they approach the task,
- A perception among some inequities are not addressed by the company, and
- Some not feeling included when working alongside others
Due to the highly confidential nature of the project, team members are required to live in a compound together for six months; however, they all have personal rooms. They are permitted the same number of hours to contact friends and family electronically (all conversations are knowingly recorded) but they are not allowed to leave. Outsiders are not allowed within the compound. Team members have agreed to work 10 hours per day, six days per week.