Reference no: EM132405866

Scenario

Amira was feeling really excited! After working for two years as an administrative officer with a small, family-owned labour hire company West Employment, she was offered her dream promotion.

In the past, West Employment's core business had been supplying teams of casual employees to work on the region's fruit and vegetable farms. However, West Employment had just been awarded a large contract with a multi-national Food and Beverage company to find new jobs for more than 200 retrenched workers that had lost their jobs when one of this company's regional packaging factories had closed.

To deliver on this contract, West Employment needed to increase the size of their own team of Client Managers and Amira was an obvious choice for one of these roles. Amira had an intimate knowledge of the company's operations and was valued by the company owner/managers, Vinod and Julie. Not only was this promotion a great reward for her previous hard work and recognition of her management skills and abilities, Amira felt the greater responsibility attached to the Client Manager role would give her a chance to really shine!

Amira's first few months in this new role were a whirlwind of meeting with clients, filling out paperwork, meeting with prospective employers, filling out more paperwork, entering data and meeting with her Client Management colleagues. Amira loved the challenge of these responsibilities, but also took great pride in the service West Employment was providing to their regional community.

About one year after the closure of the factory, things settled down and West Employment had placed more than 120 of the retrenched workers into new employment positions. Their success had substantially raised the profile of the company and enhanced their reputation; they were seen as the 'good guys' working hard to look after the workers and their community. West Employment's efforts were also recognised in the local media and they increased their share of the local employment market, gaining several new clients. Amira was very proud of her contribution to these achievements.

Not only did this success raise the profile of the company, it was also financially rewarding for the company owners. When the food packaging factory was closed, the parent company, the administrators and the Government had established the Workers' Rescue Fund to assist the retrenched workers in retraining and/or finding another job. The West Employment contract was with the Workers' Rescue Fund and was based on performance - the more jobs they found for their clients, the more they got paid.

To claim these payments, West Employment needed to provide evidence that they had provided one or more of these services for a client - this was usually just a form or letter stating the details of what the company had done for the client which must also have been signed by the client. However it was sometimes difficult to get the clients' signatures, as many of the clients had moved away from the area, changed address, didn't respond to email or telephone messages, didn't have the time to call into the office or just didn't see the signing of more forms as being important.

One day, after a meeting between Julie and the Client Managers team, Amira was chatting with her colleague Bohai, and mentioned her frustration at not being able to contact some or her clients and that their forms had not been signed. Julie overheard this comment and was very surprised, saying 'Really? Hasn't anyone shown you how to fix that? Come with me!'

Amira left Julie's office feeling very relieved, as though a great weight had been lifted from her shoulders. While Julie hadn't vet chanced the practise.

In script and role play - Need to add 4 ethical dilemmas and 7 pillars of Giving Value to Voice

Scenario 800 words
And script 1500 words

Also add 4 reasons and rationalisations + 4 counter parts for these reasons

This is the scenario please make it in a formal way (800words).

Attachment:- Scenario for GVV.rar