Establishing performance management standards

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Reference no: EM132927662

1) Which of the following is the LEAST critical in establishing performance management standards?

a) Creating a balance between employee development and performance

b) Insuring all aspects of actual performance are measured.

c) Not evaluating on aspects of the work that are not under the employees' control or part of their work

d) Making sure measures are consistent across raters and over time.

2) The relationship between the relative worth of jobs and their wage rates can be represented by means of a:

a. Wage curve

b. Regression line

c. Wage survey

d. Salary progression chart

3) Carmen, a new supervisor, wants to correctly document unacceptable behaviour of an employee. Which of the following would she NOT have to do?

a. Record how employees action negatively affected the work unit

b. Note the date , time and location of the misconduct

c. Perform an immediate performance appraisal of the employee

d. Describe the negative behavior exhibited by the employee

4.) Which of the following is NOT true regarding OSHA violations?

a) a 'willful' act is a violation that is knowingly commited with plain indifference

b) an 'egregious' act is violation that puts public safety at risk

c) an 'other than serious' act is related to job safety but one unlikely to cause employee death

d) a 'serious' act is a violation that involves substantial probability of employee death.

5.) The piecework system is more likely to succeed when all of the following are true EXCEPT:

a) The quality of the product is critical

b) The job is fairly standarized

c) Units of output can be easily measured

d) A constant flow of work can be maintained.

6.) A process whereby managers meet to discuss the performance of individual employees to ensure their employees appraisals are in line with one another and address the issue of evaluation reliability

a) Appraisal contrast

b) Appraisal tuning

c) Appraisal comparison

d) Appraisal calibration

7.) Which of the following is NOT true regarding a "stock option" incentive plan?

a.) When this plan is used effectively it is designed to provide incentive for the overall performance of the organization

b.) The plan gives an employee the right to buy shares of company stock at a specified price

c.) The plan relies on the stock market to recognize employee performance improvements that are translated into higher stock prices

d.) When the options are given to an employee the option to purchase price is lower that the market value price at that time.

8.) Which of the following might be LEAST effective in avoiding an employee being "blind sided" by their evaluation and becoming upset? (Blind sided refers to the employee being unaware of their poor performance.)

a.) Employees keeping a 'me file'

b.) Manager documentation of performance issues

c.) Using the 'tell and sell' method for evaluation meetings

d.) Managers using consistent and informal feedback

9) Which of the following is NOT a factor affecting the "Pay (Wage) Mix"?

a.) Compensation strategy oft he organization

b.) Employee's relative worth

c.) Cost of living in a particular area

d.) Broadbanding for certain skill sets

10) Employers legally must be able to show that job specifications:

a) Describe fully the actual taska, duties and responsibilities of the job

b) Are concceted tot he knowledge, skills and abilities (KSA's) necessary for the job

c) Contain the crateria for evaluating the performance of the hodler of the job

d) Relate specifically to duties that lead to successful completion of the job.

Reference no: EM132927662

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