Establish quality culture in organizations

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Reference no: EM132305740

What are the characteristics shared by companies that have a quality culture?

What strategies would you use to establish a quality culture in organizations?

Why is it sometimes necessary to change leaders to ensure cultural change?

How does the contemporary view of customers and suppliers differ from the more traditional view?

How does an organization go about establishing a customer focus?

Describe the customer loyalty model.

Reference no: EM132305740

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