Reference no: EM133570457

As a senior HIM director, you are tasked with a project of finding a solution to your current HIM operation. You identified the problems to be inefficiency resulting from redundancy, inconsistent patient satisfaction, fragmented record keeping, costly and error-prone retrieval and technological gaps. Based on these issues, you decided to consolidate the five departments into one.

Goal 1: Improve Operational Efficiency

Objective 1: Streamline Record Retrieval and Storage Processes

Establish a centralized record management system that allows for efficient indexing, scanning, and storage of digital records, reducing redundancy and errors.

Objective 2: Optimize Staffing and Training

Assess the current staff's skill levels and identify training needs, especially for employees who are less technologically savvy, to ensure a smooth transition from silo systems to one centralized department.

Goal 2: Enhance Patient Satisfaction and Quality of Care

Objective 3: Standardize and Improve Health Information Management Processes

Establish a quality assurance program to regularly monitor and improve the completeness and accuracy of patient records, leading to better clinical decision-making.

Objective 4: Promote a Unified Hospital Identity

Develop a strategy that unifies the five campuses under one cohesive identity, emphasizing the hospital's commitment to excellence in patient care.

Based on the above information, what are the project deliverables in consolidating these departments into one HIM centralized business office (CBO)?