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Establish a customer service quality circle

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Reference no: EM133036837

Problem: You have decided to establish a Customer Service Quality Circle to participate in continuous improvement and inform opportunities that can be communicated to all stakeholders.

Required:

  • Discuss the purpose and value of establishing a Customer Service Quality Circle.
  • Identify the support required for team members to fully participate in the Customer Service Quality Circle.
  • Establish a system to communicate the Customer Service Quality Circle continuous improvement process to the team.

Reference no: EM133036837

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