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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service By Lee Cockerell. Of the 39 essential rules this book talks about, which are the 5 that you personally feel are the most important? Why do you feel they are the most important? What examples out of your personal and professional lives can you share on how any of the 39 essential rules have impacted you.
The boardwalk on the Paradise City Beach is 4 miles long with mile markers at 0, 1, 2, 3, and 4 miles. There are 100 customers at each mile marker and each customer's demand for ice cream is given by the function: D = 24 - 4d, where d = distance betw..
A network engineer needs to determine if the manufacturing process planned for the new micro-satellites will meet quality standards. Each satellite takes about 3 days to manufacture and costs $125,000. They are so small that inspection woul destroy. ..
Using the Arena Simulation from the class lecture, identify the best combination of system improvements as measured by the increase in average monthly profit per dollar invested. You may not spend more than $4000 on changes. Write a brief explanation..
Mama's Stuffin' is a popular food item during the fall and winter months, but it is marginal in the spring and summer. Use the following demand forecasts and costs to determine which of the following production planning strategies is best for Mama's ..
Discuss the characteristics of the entrepreneur. Discuss the processes of opportunity recognition and idea development.
Evaluate potential business level strategies for the organization. Assess potential corporate level strategies for the organization. Assess potential global strategies for the organization.
You had a bad day at work and decided to express your feelings about it on your blog. Among other things, you mentioned that you believe your boss is dishonest and might be stealing from the company because she keeps buying expensive jewelry for hers..
Profit Assembly Paint Inspection
A hypothesis test is to be conducted using an alpha = .05 level.
Many project today operate within some sort of a matrix organization. Discuss the differences between a strong and a weak matrix organization. Discuss the pros and cons of a matrix organization for project management. As a project manager, what types..
The following time-phasing chart is available for a single item within a MRP system. Complete this chart by estimating inventory on hand and planned order release values. Lead time is 2 weeks and order policy is 100 units, which means this part can b..
Why is each of the four situational factors necessary for establishing a claim of disparate treatment? How does the presence or absence of situational factors determine whether a person or group has been subject to disparate impact in the selection p..
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