Escorting inbound group of forty from china

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Question

You are escorting an inbound group of forty from china. despite your company's no-smoking policy, several in the group insist that their travel agent told them your company permits on-coach smoking. you say that this not the case, yet as soon as the motorcoach begins to roll, many in the group start smoking. describe how you would you deal with this.

Reference no: EM133577367

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